Terms of Service
Effective Date: September 14, 2025
These Terms of Service ("Terms") are a legal agreement between GradeAssist, Inc., a Delaware corporation ("GradeAssist," "TypeOS," "we," "us," or "our"), and the person or entity accessing or using TypeOS at typeos.com (including any subdomains), our Chrome extension, and related websites, apps, and services (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy (the "Privacy Policy"). If you do not agree, do not use the Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization; in that case, "you" refers to the organization.
Order Forms / DPA. If you and GradeAssist have executed an order form, master services agreement, or Data Protection Addendum ("DPA"), those documents govern to the extent of any conflict with these online Terms.
1. The Service; Accounts
Eligibility. You must be at least 13 years old (or the age of digital consent where you live) to create a self‑service account. Organizational deployments may cover additional users under the organization’s control.
Account registration. You must provide accurate registration information and keep it up to date. You are responsible for all activities under your account and for keeping credentials secure. We may offer or require SSO/OAuth. Admins may manage users and settings for organizational accounts.
Beta/preview features. We may offer features identified as alpha, beta, preview, or evaluation ("Beta Features"). Beta Features are provided for evaluation only, may be subject to additional terms, and may be changed or discontinued at any time. They are provided AS IS and are excluded from any warranties or service commitments.
2. Customer Content & Licenses
Customer Content. You (or your organization) retain all rights to files, text, prompts, datasets, templates, rubrics, workflows, comments, and other content you submit to or generate in the Service ("Customer Content").
License to operate the Service. You grant us a worldwide, non‑exclusive, royalty‑free license to host, store, transmit, process, modify (solely for technical purposes, e.g., encoding, indexing), and display Customer Content only as necessary to provide the Service and related support.
Shared library content. If you publish templates, prompts, rubrics, or other items to a shared library or make them public within your workspace, you authorize us to make them available to other users. Copies made by others may persist even if you later remove the original.
Feedback. You may provide suggestions or feedback; we may use them without restriction or obligation.
High‑risk use. The Service is not designed for life‑critical or high‑risk environments (e.g., medical diagnosis, emergency response). You are responsible for assessing fitness for your intended use.
3. Acceptable Use
You agree not to (and not to permit others to):
- violate the law or others’ rights (including intellectual property, privacy, and data‑protection rights);
- upload malware, attempt to gain unauthorized access, or interfere with the Service’s operation;
- misuse the Service to generate spam, content for deception or fraud, or content causing harm;
- reverse engineer, decompile, or attempt to access source code or underlying models except to the extent such restrictions are prohibited by law;
- exceed plan limits, circumvent access controls, or resell or sublicense the Service without our consent;
- send us special categories of data (e.g., health information, government IDs, financial account numbers) unless permitted in writing and processed under appropriate terms.
We may suspend or terminate access for violations, to mitigate security risks, or for non‑payment.
4. AI / Model Output; Your Responsibilities
The Service may generate text or other outputs using AI/ML models (our own or third‑party providers). Model outputs may be inaccurate, incomplete, or reflect biases. You are responsible for evaluating and reviewing outputs and for all decisions made in reliance on them.
- No professional advice. Outputs are not legal, medical, financial, or other professional advice.
- Content rights. You are responsible for ensuring that your prompts and use of outputs comply with applicable law and third‑party rights.
- No model training on your content. As described in our Privacy Policy, we process Customer Content and model outputs only to provide the Service and do not use them to train models for general use. Where we engage third‑party model providers, we configure them—where available—so your content is not used to train their models.
5. Third‑Party Services & Integrations
The Service may integrate with services not provided by us (e.g., cloud storage, SSO, communication tools, model providers). Your use of those services is governed by their terms, not ours. We are not responsible for third‑party services and do not control their content or availability. We may enable or disable integrations at any time.
6. Plans, Fees, Trials, and Taxes
Plans and pricing. Fees, plan limits, and included features are described on our pricing page or an applicable order form. We may change prices or plan features prospectively with reasonable notice.
Free trials. We may offer free or evaluation tiers as described on the site. Trials may be limited in duration or usage and can be modified or terminated at any time.
Billing & renewal. Paid subscriptions renew automatically each billing period unless cancelled per your account settings or order form. You authorize us (and our payment processor) to charge all due amounts, including applicable taxes. You are responsible for any sales, use, VAT, GST, or similar taxes (excluding our income taxes).
Refunds. Except where required by law or expressly stated otherwise in an order form, all fees are non‑refundable.
Late payment. We may suspend or terminate access for unpaid amounts after reasonable notice.
7. Data Protection, Security & Privacy
Privacy Policy. Our collection and use of personal information are described in the Privacy Policy, which forms part of these Terms.
Data processing. For organizational customers, we act as a processor/service provider with respect to personal data in Customer Content and will enter into a DPA upon request. We maintain a list of sub‑processors and appropriate transfer safeguards for international transfers.
Security. We implement administrative, technical, and physical safeguards designed to protect information, including encryption in transit and at rest, access controls, and vulnerability management. No method is 100% secure, and we cannot guarantee absolute security.
8. Intellectual Property
We and our licensors own the Service and all related intellectual property, including software, documentation, and design. Except for the rights expressly granted in these Terms, we reserve all other rights. You may not remove or alter proprietary notices.
9. Confidentiality
Each party may disclose non‑public information to the other ("Confidential Information"). The receiving party will use the same degree of care it uses to protect its own similar information (and at least reasonable care) to protect Confidential Information and will not use or disclose it except as permitted by these Terms. Customer Content is your Confidential Information. This section does not limit disclosures required by law with reasonable prior notice where permitted.
10. Term; Termination; Effect of Termination
These Terms remain in effect while you access or use the Service. You may stop using the Service at any time and may cancel subscriptions in your account settings or per your order form.
We may terminate or suspend access (in whole or part) if you materially breach these Terms, for persistent non‑payment, to address security risks, or as required by law. Upon termination, your right to access the Service ceases. Upon request and subject to our standard export capabilities, we will make Customer Content export tools available for a limited time following termination. We may retain backups or logs for a limited period as permitted by law and our policies.
11. Warranties; Disclaimers
To the maximum extent permitted by law, the Service (including Beta Features) is provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, title, non‑infringement, or that the Service will be uninterrupted, error‑free, or free of harmful components. You are responsible for backing up Customer Content.
12. Indemnification
You will defend, indemnify, and hold harmless GradeAssist and its affiliates, officers, directors, employees, and agents from and against claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your Customer Content; (b) your use of the Service in violation of these Terms or law; or (c) any dispute between you and your end users or any third party.
13. Limitation of Liability
To the maximum extent permitted by law, in no event will GradeAssist be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, goodwill, data, or business interruption. Our aggregate liability for all claims arising out of or relating to the Service or these Terms will not exceed the greater of (a) the amounts paid by you to us for the Service in the 12 months before the event giving rise to liability, or (b) one hundred U.S. dollars (US $100) for free or trial use. The limitations in this section apply regardless of the theory of liability and even if a remedy fails of its essential purpose.
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
14. Export; Sanctions; Government Use
You must comply with all applicable export control and sanctions laws. You represent that you are not located in, organized in, or a resident of any embargoed country, and are not on any U.S. government restricted list. The Service is "commercial computer software" and related documentation; any U.S. Government use is subject to the restrictions in FAR 12.212 and DFARS 227.7202.
15. Modifications to the Service and Terms
We may modify or discontinue features with reasonable notice when practicable. We may update these Terms from time to time. Material changes will be notified via email or in‑product notice prior to taking effect. Your continued use after the effective date constitutes acceptance.
16. Governing Law; Venue
If you are accessing or using the Service from within Canada, these Terms are governed by the laws of the Province of Ontario, without regard to its conflict of law rules. If you are accessing or using the Service from within the United States or any other jurisdiction, these Terms are governed by the laws of the State of Delaware, U.S.A., without regard to its conflict of law rules. The exclusive jurisdiction and venue for any action arising out of or related to these Terms will be the state and federal courts located in Delaware, and you consent to the personal jurisdiction of those courts.
17. Notices; Contact
Notices to you may be provided via email, in‑product messages, or by posting within the Service. Legal notices to us must be sent to the address below and to privacy@vibegrade.com with a copy to team@vibegrade.com.
GradeAssist, Inc. 2261 Market Street, STE 86458 San Francisco, CA, United States
18. Miscellaneous
These Terms constitute the entire agreement between you and us regarding the Service and supersede any prior or contemporaneous agreements on the subject (except as stated regarding order forms/DPAs). You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets. If any provision is found unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force. Our failure to enforce a provision is not a waiver. There are no third‑party beneficiaries.
Service‑Specific Addenda (Optional)
Education Use Addendum (FERPA/PIPEDA). When an Educational Institution uses the Service: (a) the institution controls Student Data and designates us as a school official/service provider; (b) we process Student Data only to provide the Service; (c) we do not use Student Data for targeted advertising or for training generalized models; (d) we will delete or return Student Data upon documented request within 30 days, subject to legal obligations and backups.
API Terms (if applicable). If you use any public API we provide, you agree to reasonable rate limits, security obligations (including protecting tokens), and prohibition on resale or competitive benchmarking without consent. We may revoke API access for violations or to protect the Service.
DMCA / IP Complaints. If you believe content on the Service infringes your copyright or other rights, contact team@vibegrade.com with details of the alleged infringement, your contact information, and a statement under penalty of perjury that you are authorized to act. We may remove or disable access to allegedly infringing material and terminate repeat infringers in appropriate circumstances.
Last updated on the Effective Date above.
